Privacy Policy

Privacy Policy

Effective Date: October 31, 2026  |  Last Updated Date: October 31, 2026

Stellar Homes ("we", "us", "our") operates the website https://stellarhomesdevelopers.com/ (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website and services.

1. Introduction

This Privacy Policy governs the manner in which Stellar Homes collects, uses, maintains, and discloses information collected from Users (each, a "User") of the Website https://stellarhomesdevelopers.com/. This Privacy Policy applies to the Website and all products and services offered by Stellar Homes.

Stellar Homes is a real estate agency and property listing platform based in India. We serve property buyers, property sellers, property investors, builders, developers, and rental customers. We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), India's Digital Personal Data Protection Act, 2023 (DPDP Act), and the Meta Platform Terms and Meta Developer Policies.

By using the Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information from Users, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Government-issued identification details (where required for property verification)
  • Employment and income information (for mortgage/loan enquiries)
  • Preferred contact method

2.2 Contact Details

We collect contact details you provide when you submit enquiry forms, contact forms, schedule a site visit, book a consultation, or register for an account. This includes your name, email address, phone number, and physical address.

2.3 Property Preferences

We collect information about your property preferences, including:

  • Property type (residential, commercial, rental, etc.)
  • Budget range
  • Preferred location(s)
  • Number of bedrooms/bathrooms
  • Desired amenities
  • Property purpose (purchase, sale, rent, investment)
  • Timeline for transaction

2.4 Device Information

We automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type and model
  • Screen resolution
  • Referring URL
  • Internet Service Provider (ISP)

2.5 Cookies

We use cookies and similar tracking technologies to collect information about your interactions with the Website. Please see Section 22 (Cookies Policy) for detailed information.

2.6 Usage Data

We collect information about how you use the Website, including:

  • Pages visited
  • Features used
  • Search queries
  • Listings viewed
  • Time spent on pages
  • Links clicked
  • Property wishlist activity

2.7 Location Data

With your consent, we may collect location data to provide property search results based on your geographic area and to display maps and directions. Location data may be collected through:

  • IP address geolocation
  • Browser geolocation API (with your permission)
  • GPS data from mobile devices (with your permission)

2.8 Facebook Login Data

When you log in using Facebook Login, we may receive the following information from Facebook, subject to the permissions you grant:

  • Facebook ID
  • Name
  • Email address
  • Profile picture
  • Public profile information

We only request permissions necessary for the functionality of the Website. You may revoke Facebook Login permissions at any time through your Facebook account settings or by contacting us.

2.9 Google Login Data

When you log in using Google Login, we may receive the following information from Google, subject to the permissions you grant:

  • Google Account ID
  • Name
  • Email address
  • Profile picture

2.10 WhatsApp Communication Data

When you communicate with us via WhatsApp Business API, we may collect:

  • Your WhatsApp phone number
  • Message content
  • Message timestamps
  • Delivery and read receipts

You may request deletion of WhatsApp conversations where legally applicable by contacting us.

2.11 Marketing Preferences

We collect your marketing preferences, including:

  • Email newsletter subscription status
  • SMS marketing preferences
  • WhatsApp marketing preferences
  • Consent to receive promotional communications
  • Preferred communication channels

3. How Information is Collected

We collect information from Users through the following methods:

  • Direct submission via property enquiry forms, contact forms, lead forms, and registration forms
  • User registration and account creation
  • Facebook Login and Google Login authentication
  • WhatsApp Business API communications
  • Automatic collection through cookies, web beacons, and similar technologies
  • Integration with third-party analytics and advertising services
  • Direct communications via email, phone, or chat
  • Property wishlist and saved searches
  • Site visit and consultation bookings

4. Purpose of Data Collection

We collect and use your personal information for the following purposes:

  • To operate and maintain the Website
  • To personalize your user experience
  • To improve our Website, products, and services
  • To process property enquiries and lead submissions
  • To schedule site visits and consultations
  • To provide property recommendations
  • To communicate with you about your enquiries and account
  • To send marketing communications (with your consent)
  • To prevent fraud and detect security incidents
  • To comply with legal obligations
  • To integrate with Meta APIs, Facebook Login, WhatsApp Business API, and other third-party services
  • To manage CRM and marketing automation
  • To analyze Website traffic and usage patterns

5. Legal Basis for Processing

Where applicable under the GDPR and India's DPDP Act, we process your personal data on the following legal bases:

  • Consent: Where you have given us consent to process your personal data for specific purposes (e.g., marketing communications, cookies)
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., property enquiries, site visit bookings)
  • Legal Obligation: Where processing is necessary to comply with a legal obligation
  • Legitimate Interests: Where processing is necessary for our legitimate interests, such as fraud prevention, security, and Website improvement, provided these interests do not override your rights and freedoms

6. Use of Facebook Login Data

We use Facebook Login Data solely to:

  • Authenticate your identity and create or access your account on the Website
  • Pre-populate registration fields with your consent
  • Provide a seamless login experience

We do not store Facebook passwords or credentials. We comply with the Meta Platform Terms and Meta Developer Policies. You may revoke Facebook Login permissions at any time through your Facebook account settings. Upon revocation, we will cease accessing data from Facebook for your account, and you may delete your account and associated data by contacting us.

7. Use of Meta APIs

We integrate with Meta APIs, including Facebook Login, WhatsApp Business API, Instagram APIs, Meta Marketing API, Facebook Pixel, and Meta Conversion API. Our use of Meta APIs complies with the Meta Platform Terms and Meta Developer Policies. We:

  • Only request permissions necessary for the functionality of the Website
  • Do not sell User data
  • Share User data only with trusted service providers
  • Process User data securely
  • Comply with Meta's data use restrictions and retention requirements
  • Honor User requests to access, correct, delete, or restrict processing of their data
  • Provide Users with the ability to revoke Meta permissions at any time

Users may contact us at stellarbuilders@gmail.com for any Meta-related data concerns.

8. Use of WhatsApp Business API

We use the WhatsApp Business API to communicate with Users regarding property enquiries, site visit confirmations, consultation reminders, and customer support. We comply with WhatsApp's Business and Commerce Policies. Users may opt out of WhatsApp communications at any time by replying "STOP" or contacting us. Users may request deletion of WhatsApp conversations where legally applicable.

9. Property Recommendations

We use your property preferences, search history, and interaction data to provide personalized property recommendations and alerts. You may opt out of personalized recommendations by adjusting your account settings or contacting us.

10. Customer Support

We use your contact details and communication history to provide customer support, respond to enquiries, schedule site visits, and coordinate consultations.

11. Marketing Communication

With your consent, we may send you marketing communications via email, SMS, or WhatsApp regarding new property listings, promotions, newsletters, and updates. You may withdraw your consent and opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Replying "STOP" to SMS or WhatsApp messages
  • Contacting us at stellarbuilders@gmail.com

12. Analytics

We use analytics services, including Google Analytics and Google Tag Manager, to analyze Website traffic and user behavior. These services may collect cookies and Usage Data. You may opt out of analytics tracking through your browser settings or cookie preferences.

13. Fraud Prevention

We use automated systems and manual review to detect and prevent fraudulent activity, including fake listings, spam, and unauthorized account access. This may involve analyzing device information, IP addresses, and usage patterns.

14. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Please see Section 28 (Security Measures) for detailed information.

15. Lead Management

We manage leads submitted through property enquiry forms, contact forms, and lead forms. Lead information is used to connect buyers with sellers, builders, and developers, and to facilitate property transactions. Leads may be shared with relevant property owners, builders, developers, and our CRM system.

16. CRM Integration

We integrate with Customer Relationship Management (CRM) software to manage customer interactions, track leads, and automate follow-ups. Your personal information may be shared with our CRM provider for these purposes.

17. Third-party Services

17.1 Facebook

We use Facebook Login and Facebook Pixel. Facebook may collect information about your use of the Website in accordance with Facebook's Data Policy. We do not control Facebook's data practices.

17.2 Meta

We use Meta APIs, including Meta Marketing API and Meta Conversion API, for advertising and conversion tracking. We comply with the Meta Platform Terms and Meta Developer Policies. Meta may collect information in accordance with its own data policies.

17.3 Google

We use Google Analytics, Google Tag Manager, and Google Maps. Google may collect information about your use of the Website in accordance with Google's Privacy Policy. We do not control Google's data practices.

17.4 Payment Providers

If applicable, we integrate with payment gateways to process payments. Payment information is handled directly by the payment provider and is not stored on our servers, except as necessary to facilitate refunds or disputes.

17.5 Cloud Hosting

We use cloud hosting services to host the Website and store data. Our cloud hosting providers are contractually obligated to protect your data in accordance with applicable data protection laws.

18. Data Sharing

We do not sell your personal data. We share your personal information only with trusted service providers who assist us in operating the Website, conducting our business, or servicing you, provided those parties agree to keep this information confidential and use it only for the purposes for which we disclose it. We may share data with:

  • Property owners, builders, and developers (for lead management and property transactions)
  • CRM and marketing automation providers
  • Analytics and advertising providers (Meta, Google)
  • Payment processors
  • Cloud hosting providers
  • Legal and compliance advisors
  • Regulatory authorities (where required by law)

19. International Transfers

Your personal information may be transferred to, and stored on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in India. If you are located outside India and choose to provide information to us, you consent to the transfer of your information to India and its processing there. We ensure that international transfers comply with applicable data protection laws, including the use of standard contractual clauses where required.

20. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, tax, and regulatory compliance. Specifically:

  • Account data: Retained for the duration of your account and for a reasonable period thereafter for legal compliance
  • Property enquiry and lead data: Retained for up to 5 years
  • Marketing data: Retained until you withdraw consent
  • WhatsApp conversation data: Retained as required by law and WhatsApp's policies; you may request deletion where legally applicable
  • Analytics data: Retained in accordance with the third-party provider's retention policy

You may request deletion of your personal data at any time by contacting us, subject to applicable legal retention requirements.

21. Children's Privacy

The Website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected personal information from a child under 18, please contact us at stellarbuilders@gmail.com and we will delete such information.

22. Cookies Policy

We use cookies and similar tracking technologies on the Website. Cookies are small text files placed on your device to collect information.

22.1 Advertising Cookies

Advertising cookies are used to deliver relevant advertisements to you, measure the effectiveness of advertising campaigns, and understand user behavior across websites. These may include cookies from Meta (Facebook Pixel) and Google. You may opt out of advertising cookies through your cookie preferences or browser settings.

22.2 Analytics Cookies

Analytics cookies collect information about how you use the Website, including pages visited, time spent, and links clicked. This data is used to improve the Website and user experience. We use Google Analytics and similar analytics services.

22.3 Essential Cookies

Essential cookies are necessary for the Website to function properly, including for security, authentication, and load balancing. These cookies cannot be disabled if you wish to use the Website.

You may manage your cookie preferences through the cookie banner on the Website or through your browser settings.

23. User Rights

You have the following rights regarding your personal information:

23.1 Right to Access

You may request access to all stored data we hold about you. We will provide a copy of your personal data in a readable format.

23.2 Right to Correct

You may request correction of inaccurate or incomplete data we hold about you. We will update your records accordingly.

23.3 Right to Delete

You may request deletion of your personal data. We will delete your data unless we are required to retain it by law or for legitimate business purposes.

23.4 Right to Restrict Processing

You may request that we restrict the processing of your personal data in certain circumstances, such as while we verify the accuracy of the data or the legality of our processing.

23.5 Right to Withdraw Consent

You may withdraw your consent to processing at any time, where processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.

24. GDPR Rights

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision-making and profiling

To exercise these rights, please contact us at stellarbuilders@gmail.com.

25. CCPA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt out of the sale of personal information
  • Right to non-discrimination for exercising your CCPA rights

We do not sell your personal information. To exercise these rights, please contact us at stellarbuilders@gmail.com.

26. India DPDP Rights

If you are located in India, you have the following rights under the Digital Personal Data Protection Act, 2023 (DPDP Act):

  • Right to access information about your personal data
  • Right to correct and erase your personal data
  • Right to grievance redressal
  • Right to nominate another person to exercise your rights in the event of death or incapacity
  • Right to withdraw consent

To exercise these rights, please contact us at stellarbuilders@gmail.com.

27. Meta User Data Rights

In connection with our use of Meta products and services, you have the following rights:

  • Right to request deletion of your personal data
  • Right to request access to all stored data
  • Right to request correction of inaccurate data
  • Right to revoke Facebook Login permissions at any time through your Facebook account settings
  • Right to revoke Meta permissions at any time
  • Right to request deletion of WhatsApp conversations where legally applicable
  • Right to contact us for any Meta-related data concerns at stellarbuilders@gmail.com

We comply with the Meta Platform Terms and Meta Developer Policies. We only request permissions necessary for functionality. User data is never sold. User data is only shared with trusted service providers. Data is processed securely.

28. Security Measures

28.1 Encryption

We use industry-standard encryption (SSL/TLS) to protect data transmitted between your browser and our servers. Sensitive data is encrypted in transit and at rest where appropriate.

28.2 Secure Servers

We host the Website on secure servers with access controls, firewalls, and regular security updates. Access to personal data is restricted to authorized personnel only.

28.3 Authentication

We implement secure authentication mechanisms, including password hashing and social login via Facebook and Google. We recommend that you use strong, unique passwords and keep your account credentials confidential.

28.4 Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you and the relevant supervisory authority within the timeframes required by applicable law, without undue delay.

29. Changes to Policy

We may update this Privacy Policy from time to time. We will notify Users of any changes by posting the new Privacy Policy on the Website and updating the "Last Updated Date." You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.

30. Contact Information

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:

Stellar Homes
20Th R cross, bhuvaneshwari nagar, hebbal kempapura, ha farm post, bangalore - 560 024, India
Email: stellarbuilders@gmail.com
Phone: 08022330069, 7019889831
Website: https://stellarhomesdevelopers.com/

31. Effective Date

October 31, 2026

32. Last Updated Date

October 31, 2026

WhatsApp us